The good news is that repairing small chips and cracks can usually be done virtually without requiring a magnifying glass. The warranty is non-transferable. if (errorField[1] == undefined) { } All branded products sold by authorized Swarovski retailers are covered by the companys warranty policy if they are damaged beyond repair, replacement, or substitution (this applies to jewelry only). How can conservation, tradition and sustainability fit together? To distinguish the different ZEISS Manufacturer Warranty, there are different stickers available. 'values[orderTrackingFormDefinition_lastName]': { This method may still produce noticeable chips, but it is possible to repair them. validators: { Warranty duration for all electronic components is 2 years (from the purchase date) in case of workmanship or material related defects, provided the product was subjected to normal use. } var formId = 'orderTracking'; The covered damages or defects of the above listed products will either be repaired or replaced with a product that is similar in terms of specification or value. } 2) On the product details page, below the button add to bag"please select Check Instore Availability" or "Pick up in store" } valid: false, These examples, and countless others around the 'net only reiterate the point that Leica can't even be mentioned in the same sentence with Swarovski. } Note Limited lifetime warranty is not available on Victory PRF Products. What does 7x21 actually mean? To cancel an order, please log in to your customer account, then search the relevant order amid your order history and click the cancel order button. However, in such a case, the repair service will be chargeable and not free of charge. Each Swarovski Optik product has a serial number that includes one letter and nine digits that denotes the year it was manufactured. } About two weeks later I got back what looks like a new binocular, clean and beautiful -- with the hinges exactly as they should be. For Warranty Registration, please CLICK HERE. Vortex Canada Email customerservice@swarovskioptik.com. Find an authorized SWAROVSKI OPTIK dealer near you. Please note that before packing the Leupold product, remove the lens covers, sunshades, rings, and mounts. send a query directly to customer services and maintain an overview of the open and resolved queries youve sent us. /* Get the messages of field */ Swarovski Optik provides its customers with an extensive warranty, thanks to the unmatched product quality, innovative technology, and ergonomic design. VIP Warranty is not valid for any Vortex products that are lost, stolen, damage done deliberately, or cosmetic damage that dont hinder product performance. Swarovski binoculars are known for their superior optical quality and dependability, but do they offer a lifetime warranty? A permanent stock of spare parts is entertained by the Schmidt Bender within 30 years from the purchase date. This number, which is followed by a letter (with the first two digits, after the letters), denotes the year 2010. On My Service from Swarovski Optik, you can: search a comprehensive knowledge base of over 350 articles on general topics, product information, repairs, and much more. A high standard of quality and first-class workmanship ensure SWAROVSKI OPTIK products are virtually maintenance- and repair-free. An order cancellation may be possible within 30 minutes (approximately) of receipt of your order confirmation. .on('success.field.fv', function(e, data) { Click & Collect Nikon offers limited lifetime warranty to the original purchaser. Product & Technical Services, Tips & Care, Tutorials, Downloads, Declarations of conformity. } STEP 3: data.fv.disableSubmitButtons(false); Every seal tag and sticker is unique, and the label or stickers 16-digit code is found on the front. return true; var $button = $form.find('.js-button'); '); errorOccured |= true; If the serialization code or date stamp is removed then this Bushnell Ironclad Warranty will be void. callback: function(value, validator, $field) { However, the warranty of a product will be entertained in that region only from where it was originally purchased. If your binoculars are not functioning properly, it is important to have them repaired by a qualified technician who is experienced in working with Swarovski optics. No matter whether you prefer to call us on the Swarovski Optik phone number, use social media a lot, or are happy sending us an email, we look forward to hearing from you. Any other person owning the airgun besides the original purchaser is not entitled to receive the 5-year warranty. trigger: 'blur', If youre going for a customer contract with Military and Law Enforcement entities, the general customer warranty (mentioned above) will be superseded and new one will be applicable. Swarovski was built on a foundation of tradition, quality, and innovation. Please consider the fact that this five year warranty is not applicable for normal wear and tear of any part(s) of the air rifle. trigger: 'blur', Thought out in the minutest detail, the compact spotting scope impresses with its intuitive operation. notEmpty: { In case of Military and Federal Contracts, the specific warranty policies mentioned will not hold good and will in fact supersede them. From specifications to practical tips: everything youve always wanted to know about long-range optics. Technicians follow every product manufacturing step so that every product meet the Swarovski Optik quality standard. If you need further support, please contact our customer service team. The list of products that are covered by Lifetime Limited Warranty are , Available on all telescopes except North Star Telescopes. Step 1 Download this Warranty Repair Form, print it, and fill it out. Warranty will be invalid for damages that are caused due to improper use. If an optic is bought by an international customer and then comes across a defect, the first step he/she has to do is contact Leupold Customer Service, followed by sending the scope to Leupold repair service. Sig Sauer pledges to provide infinite, unlimited, and lifetime warranty to all its electro-optics. Youll be ineligible to receive the warranty if the defective or damaged product is misused, modified, accidentally damaged, wrongly damaged, or abused. /* Get the hidden error message of the field */ This warranty is not limited to the original owner of the product but is essentially transferable. Costs may be incurred if the owner is found to have caused the problem or damage, but this is not always the case. } Carbon-neutral shipping & returns on all orders. In case, youve bought a pre-owned product, youve to register for changing ownership. '); var messages = data.fv.getMessages(data.element); Every product in the companys portfolio meets the highest standards of performance and accuracy, thanks to its combination of cutting-edge technology and dedication to craftsmanship and quality. How we protect the Sociable Lapwing A rare guest Reading time: 4 min. Any workmanship or materials related issues on the said components are warranted by Carl Zeiss Limited Lifetime Transferable Warranty, available in both the United States and Canada. The diamond jewelry was created by Swarovski. Step 1 Fill out the service-repair form and print it. * On success field validation, enable submit button. If the optical device is defective or even damaged, Sig Sauer will repair or even replace the product without charging anything from you. In case, the defects cant be repaired or adjusted, the entire air rifle will be replaced by Sig Sauer . Thats why warranties are so important to cover you from additional expenses on repair of sport optics. The CL Curio are the lightest and most compact binoculars in their product range, designed by award-winning designer Marc Newson Expect the unexpected. Famous Jewelry Brands Reap The Benefits Of A Lifetime Warranty When Investing In Swarovski Binoculars January 12, 2023 Advertisement January 12, 2023 by July When investing in a pair of binoculars, it is important to know what kind of warranty is available should something go wrong. Keep the proof of return postage. The EL Range Binoculars from Swarovski are of the highest quality, and they are part of the Ergonomic Light range. It is important to ensure that you are sending your binoculars to a reliable repair center as they can be expensive to replace. var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden'); The unwanted item should be returned and a new order placed for the desired item(s). It is our desire at Swarovski to accommodate any requests you may have for an exchange. Bargains. Simply unscrew (countre) the twist-in eyecup with the scopes twist-in eyecup and press it to reveal the serial number. Warranty on the basis of statutory warranty claims on Zenith, Klassik and Hungaria series is valid within 10 years from the purchase date. Customers can be confident that they are receiving the best service and warranty possible from Swarovski. Digital networking of SWAROVSKI OPTIK production TOWARD A DIGITAL FUTURE Reading time: 4 min. Workmanship or material related defects of Carl Zeiss sports optics electronic components are warranted by 5-year warranty from original purchase date. What are SWAROVSKI OPTIK's warranty terms? Optical system of Swarovski Optik products are available to both US and Canadian residents if they are bought from authorized North American dealers of Swarovski Optik. Limited Lifetime Warranty is not applicable for illumination system. Order The serial number system used by Swarovski Optik to indicate the year of production represents the brands commitment to high quality and craftsmanship. You will be refunded for the item(s) returned. Featuring state-of-the-art thermal imaging technology, the tM 35 impresses both as a thermal imaging hand-held device and as a thermal imaging clip-on device. Swarovski will not repair, replace, or substitute any goods that have been, in the company's opinion, subject to an accident, normal wear and tear, abuse, modification, attempted repair, negligence, or misuse. If products are unavailable, you may opt to receive a notification if the product comes back in stock. } Customers who make purchases in the Online Shop may be refunded up to 14 days after the purchase. Our VIP program is distinguished by a very important promise to you, our customer. Therefore, at the time of buying an optical device, its very important for you to check availability of warranty and the terms and conditions associated with them. The warranty only covers damage that, in the opinion of Swarovski or an authorized Swarovski retailer, is not caused by accident or inappropriate use, ordinary wear and tear, modification, attempted repair, negligence, or by failure to follow Swarovski's special product Care Advice. To clean the armoring, or the exterior, its recommended that you use the Soap & Brush cleaning kit that has been developed for our optical products. This warranty will not be applicable on non-optical products if they are subjected to accidents, abude, misuse, unauthorized repairs, alteration, flood, fire, or other acts of God. Once you find any workmanship or material defects in a Swarovski item, theyll examine the same. JavaScript is disabled. Youll find a video about the kit and how to use it on My Service. The Community Bird Guide Program >>. Your data is safe with usfind more information about how we protect your data here. Include the number of returned articles and the reason for return. Bushnell offers 7 types of warranties on its product range. Because they are man-made, they are Mohs hardnessed between 6-7, making them slightly more durable than standard glass but still susceptible to scratches and chipping from wear and tear. When your optical devices need repair, you know how important warranties are. Diamonds are a more expensive option than Swarovski jewelry because they are the harder and more valuable. Digital networking of SWAROVSKI OPTIK production TOWARD A DIGITAL FUTURE Reading time: 4 min. A global brand with a diverse product line, Swarovski offers its customers a wide range of products. 10X25 (Binocular Size) (2) 10X30 (Binocular Size) (1) 10X32 (Binocular Size) (1) . It's pretty pathetic when a Chinese glass (Zen Ray) has a betC, I understand this is an old thread, but want to reply anyway. For decades, Swarovski Optik have been builing on history and innovation. Customers who want to send their products to SWAROVSKI OPTIK for repair or service can do so in a straightforward manner. They not only serve as a timeless accessory, but they also offer a better light refraction than CZ. , Warranties are available on lenses as well as body of the optical devices. var month = $("#" + fieldConfigCode + "_month").val(); In case, the ASP20 Break Barrel Air Rifle is accidentally or otherwise damaged, misused, poorly maintained, fired while the barrel is obstructed, repaired or altered (even of cosmetic nature) from unauthorized technician, or fired with improper/reloaded/handloaded ammunition, the ASP20 Five (5) Year Limited Warranty will become null and void. Steiner has separate registration processes for Steiner Optics products (riflescopes, binoculars, battle sights, mounts, and rings) and Steiner eOptics products (includes all electronic products such as night vision devices, battle lights, beacons, and Laser Aiming Solutions). Until and unless you receive the SO Number and get proper instruction from the customer service representative about taking or sending the defective product, please dont send your instrument to Swarovski Optik. var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]'); Simply click on "notify me" button on the product details page and add your email address. Reset All Refine Search. Preston Innovations Pole Rigs & Pole Floats, RidgeMonkey Specialist Rig Making & Tools, 30 Plus Specialist Bite Alarms & Indicators, Korum Specialist Bite Alarms & Indicators, Wychwood Specialist Bite Alarms & Indicators, Shakespeare Specialist Bite Alarms & Indicators, Cygnet Specialist Bite Alarms & Indicators, Saber Specialist Bite Alarms & Indicators, Delphin Specialist Bite Alarms & Indicators, Delkim Specialist Bite Alarms & Indicators, Prologic Specialist Bite Alarms & Indicators, Sonik Specialist Bite Alarms & Indicators, Birdwatching Night Vision Spotter/Thermal Imager. I would like to send in my SWAROVSKI OPTIK product for repair/service. The terms of the warranty may vary between markets and regions. This warranty covers any defects in materials or workmanship and is valid for the lifetime of the product. Our online availability is indicated with the "Add to bag" button. Surprised nobody answered this From what I heard several times, it's not. } } So if you want to look stylish and timeless, consider wearing Swarovski Crystals. Workmanship or material related defects of Carl Zeiss sports optics camera electronics are warranted by 2-year warranty from original purchase date. Sig Sauer gives warranty on all its products Firearms, Certified Pre-Owned Pistols, Electro-Optics, Suppressors, and Airguns. In the event of a factory defect, the Swarovski Optik Limited Lifetime Warranty is fully transferable. Furthermore, you may be entitled to certain consumer rights that are available under applicable law. max: 35 However, the discretion of providing the warranty service rests solely on discretion of Zeiss. , You can find your nearest store using our online store finder: www.swarovski.com/store-finder/ 24-hour customer service - Swarovski Optik Crystals, which are frequently valuable and can be a cherished part of a collection, can be used to express emotions. Game Fishing Tackle. Our Customer Relations Teams around the world are happy to receive your feedback, answer your questions, and provide you with information about SWAROVSKI OPTIK products. DECIDE. SWAROVSKI OPTIK ATC/STC ADVENTURE AWAITS Thought out in the minutest detail, the compact spotting scope impresses with its intuitive operation. If your product is non-repairable, a replacement will be sent to you. Trijicon warrants its products to be free from any kind of defect (workmanship and material wise) for the lifetime of the original owner. In fact, its ensured that all the service engineers have the necessary capabilities as well as skills so that they are able to carry out the needed repair work. Once your Online return has been processed, you will receive a return confirmation email and the refund will be processed. It is comparable to the real diamond in terms of sparkle and glamour, but at a lower price. Schmidt Bender grants its customers a warranty on the basis of the buyers applicable statutory warranty claims within 2 years from the date of purchase. In fact, Steiner eOptics 2-Year Warranty is also not applicable in case of loss, theft, deliberate damage or cosmetic damage that doesnt come in the way of the products performance. In such cases, all the shipping and brokerage costs associated with shipping the product to the USA will be covered by Vortex Canada. This may have been talked about Ad Nausem, but I'm in the market for a pair of Swarovski Bino's and wonder if the warranty is transferable? The manufacturer provides you with information pertaining to new product launch, special events, and seminars. If the manufacturer finds any genuine issue in the firearm, they agree to repair or replace the firearm components with same or comparable components. To Register, For Steiner Optics Product Registration, please, 30 years warranty is applicable on Bushnell Engage Riflescopes, 20 years warranty is applicable on Bushnell Engage Binoculars, While requesting warranty repair, proof of purchase will be needed, The air gun rifle should be returned to Sig Sauer after unloading it, Freight for airgun rifle must be prepaid to SIG SAUER at 18 Industrial Drive, Exeter NH 03833, When warranty repair is requested, proof of purchase / warranty will be needed. Nightforce will fix its scopes even when the damage is done by the users. /* Swarovskis warranty also includes a no-fault repair or replacement policy in the event of accidental damage, including water or impact damage. $(newErrorContainer).attr("data-fv-result", "INVALID"); Gift Cards & Vouchers. framework: 'bootstrap', If you dont want to entrust an official Swarovski Optik dealer with sending off your product, simply register the repair online. $errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style"); : 00800 32425056, Register your product for reparation under MY ACCOUNT, Product & Technical Services, Tips & Care, Tutorials, Downloads, Declarations of conformity. The original purchasers request of correcting the air rifle will be done by the manufacturer within 5 years from the purchase date. Resale of Product and Export Restrictions Export of Carl Zeiss product resold outside the USA will need the required export compliance. An exchanged or new item(s) will not be sent to you unless a new order is placed via the Online Shop. The warranty covers two years from the date of purchase, and Swarovski stands behind their products and their promise of quality. } Customers can expect to receive high-quality service and expert expertise from the companys certified technicians and engineers. The crystals in the jewelry can easily fall off, and the tarnishing process can be faster than that of diamonds. In the following post, well explain more about My Service and reveal the answers to the three questions our customers have entered most frequently in the search field on myservice.swarovskioptik.com over the past year. return true; It is very important that you include the return form with your package so that we can process your return. It may not display this or other websites correctly. var errorOccured = false; How can we help you? If the customer service representative asks you to take or send your warranty-covered defective instrument to a specific location or address, the responsibility of packaging your instrument properly is completely up to you. What are SWAROVSKI OPTIK's warranty terms? Correction of the defect here means repairing, adjusting, or replacing the same by using the components that are of same or comparable quality. Its one of the best after sale warranty services provided in the optics industry. Before even doing any repair, its best for you to contact Leupold Product Service. Swarovski Optik thoroughly examines its product once it has been. Crystals have been seen in a variety of classic films, including Marlene Dietrichs Blonde Venus in 1932, Marilyn Monroes jewels in Gentlemen Prefer Blondes, and Nicole Kidmans stunning necklace in Moulin Rouge. This warranty is valid in both the US and Canada. This product is a genuine replica of the award-winning Swarovski Swan design. Step 4 Once the package reaches Vortex Optics facility, the product will be evaluated by the technicians, and will decide whether the damaged or defective product will be repaired or replaced at no cost. In the United States, consumers are covered by a one-year warranty on jewelry and accessories, and a two-year warranty on all other products. } Binocular Size. As a result, a basic Swarovski necklace could cost around $170, whereas a diamond necklace of similar quality could cost significantly more. Please return your item(s) to the following addresses: SWAROVSKI OPTIK North America Ltd.Attn: SOP Returns2 Slater RoadCranston RI 02920USA, SWAROVSKI OPTIK Vertriebs GmbHDaniel-Swarovski-Strae 706067 AbsamAustria. All the mentioned exclusions or limitations will not be applicable in states that dont allow limitation/exclusion of damages that are consequential or incidental in nature. It has been more than five decades since the company began producing binoculars, and its products are among the most advanced in the world. In case of some products, for repair they are required to be shipped to Vortex USA. If you are looking for helpful answers, then you are at the right spot. You can browse through the options below and have your questions clarified in a matter of a few clicks. You dont have to fill out any warranty card. Return the parcel according to the instructions of your chosen return carrier. autoFocus: false, Find out more about Glasgow Angling Centre finance return { Swarovski offers a two year limited warranty on their products, provided that the items have been purchased from an authorized Swarovski retailer. In case, the defects cant be repaired or adjusted, the entire suppressor will be replaced by Sig Sauer. var $form = $(this).closest('form'); There was a packing slip with 8 or nine items that were treated and adjusted, and a stamp on the packing slip which says "No Charge.". var newErrorContainer = document.createElement("small"); How do you get people excited about birds and their conservation? * Source: https://old.formvalidation.io/examples/enabling-submit-button/ Please consider the fact that this one year warranty warranty is not applicable for normal wear and tear of any part(s) of the air gun. Fill in the return form and return the form with the merchandise. From specifications to practical tips: everything youve always wanted to know about long-range optics. At the time of shipping optical products for warranty or any kind of service, its important for you to include certain important information with the package of defective or damaged product.